True Best Friend (truebestfriend.com) advertises free and discounted pet supplies. I ordered a "free" (for shipping of $5.95) pet seat belt and have never received it.
After NUMEROUS emails over the past 3 months requesting status, I have only received autoreply responses. They continue to make this offer online. I requested an investigation by the Better Business Bureau in Atlanta GA (near where they are located) and they did not get a response either. I realize that it's only $5.95, but it really ticks me off that they are scamming pet owners.
Please be aware and don't buy from this company and please pass the word along. Thanks.
Review about: True Best Friend Shipping Service.
Reason of review: Problem with delivery.
Monetary Loss: $6.
Preferred solution: Full refund.
I didn't like: Do not respond to my emails, Do not deliver what i ordered, Have not refunded my money, That they did not deliver what they advertise, That they dont respond to my requests for information or refund.