True Best Friend (truebestfriend.com) advertises free and discounted pet supplies. I ordered a "free" (for shipping of $5.95) pet seat belt and have never received it.
After NUMEROUS emails over the past 3 months requesting status, I have only received autoreply responses. They continue to make this offer online. I requested an investigation by the Better Business Bureau in Atlanta GA (near where they are located) and they did not get a response either. I realize that it's only $5.95, but it really ticks me off that they are scamming pet owners.
Please be aware and don't buy from this company and please pass the word along. Thanks.
Product or Service Mentioned:
True Best Friend Shipping Service.
Reason of review: Problem with delivery.
Monetary Loss: $6.
Preferred solution: Full refund.
I didn't like:
Do not respond to my emails, Do not deliver what i ordered, Have not refunded my money, That they did not deliver what they advertise, That they dont respond to my requests for information or refund.